Skip to content Skip to footer

Redesigning an Online Skincare Store to Turn Browsers into Buyers

Web Redesign · E-commerce

Redesigning an Online Skincare Store to Turn Browsers into Buyers

This project focused on one thing — turning an online store with steady traffic into one that actually sells.

under 2 secPage load time
1.8–2.4%Conversion rate
+40–55%Mobile checkout completion
+15–25%Average order value
ChallengeBefore the redesign
StrategyImprove conversion rate without raising ad spend
ExecutionThe redesign kept the brand and rebuilt the path to purchase
ResultPage load time: 5+ sec → under 2 sec
Get results like this →
Growth trajectory60–90 Days

Before: ~12,000After: under 2 sec

The Situation

Before the redesign:

  • Monthly visitors: ~12,000
  • Conversion rate: ~0.8%
  • Page load time: 5+ seconds
  • High drop-off at mobile checkout
  • Crowded product pages with weak calls to action

People were interested, but the store made it hard to buy.

The Objective

  • Improve conversion rate without raising ad spend
  • Speed up the store, especially on mobile
  • Simplify the path from product to checkout
  • Increase average order value

The Execution

The redesign kept the brand and rebuilt the path to purchase.

  • Restructured product pages around benefits, ingredients, reviews, and one strong call to action
  • Added a sticky add-to-cart button on mobile
  • Cut checkout from 5 steps to 3
  • Compressed images and removed heavy scripts to cut load time
  • Added bundles and “frequently bought together” prompts
  • Set up analytics to track every step of the funnel

Nothing was changed for looks alone. Every change had to earn a sale.

The Results60–90 Days

  • Page load time: 5+ sec → under 2 sec
  • Conversion rate: 0.8% → 1.8–2.4%
  • Mobile checkout completion: +40–55%
  • Average order value: +15–25%
  • Cart abandonment: down ~25%

Revenue ImpactProjected

With the same traffic:

  • Monthly orders: ~95 → 215–285
  • Average order value: ~$45 → $52–$56
  • Estimated monthly revenue: $4,300 → $11,000–$16,000

Same visitors. Same ad spend. Far more sales.

Business Impact

  • Higher revenue from the traffic already paid for
  • Ad budget worked harder
  • A faster, smoother mobile experience
  • A store the team could manage without help

Key Insight

More traffic was never the problem.

The old store was losing buyers at every step.

Once the path was clear, the same visitors started buying.

← All case studies

Leave a comment